Shipping policy

All orders are fulfilled through our production partners, including Gelato, from the location best suited for the destination of your order.

Since you design your item yourself in our online editor before checkout, production begins right after your order is placed — there's no separate design wait.

Physical prints (Framed & Unframed) are produced and delivered in about 4–7 days.
Digital files are emailed to you instantly after checkout.

These timeframes are estimates and may vary depending on order volume, destination, production capacity, carrier delays, customs processing, or other factors outside our control.

Shipping is free on all orders.

Please make sure your shipping address is entered correctly at checkout. We are not responsible for delays, failed delivery, or lost parcels caused by incorrect or incomplete address details provided by the customer.

For international orders, customs duties, import taxes, or other local fees may apply depending on the destination country. Unless stated otherwise at checkout, these charges are the responsibility of the customer.

If you have any questions about your order or shipping, please contact us at:
shapemorystudio@gmail.com